A patient calls after you've closed. Azars picks up, moves their cleaning, and writes it straight into your practice software.
What a day with
Azars looks like
Every call answered, every booking written into your software, and nothing left for the morning.
Example day with Azars
- MovedMaria's cleaning to Monday 5pm
- InsuranceVerified coverage for James before Thursday
- New patientBooked an exam, call in Spanish
- Recall12 overdue patients texted for a cleaning
Why we're building Azars
Ask any practice manager and you'll hear the same thing: the phone never stops, and the front desk can't keep up. Industry benchmarks suggest 30–38% of calls to dental practices go unanswered during business hours. Patients who can't get through rarely leave a voicemail. They call the practice down the road.
Hiring more people isn't the easy answer either. Good front-desk staff are hard to find and harder to keep.
We're building Azars so that no patient call goes unanswered, day, night or weekend, and so your team can spend their time with the patients in front of them.
Co-founder, practicing dentist
of calls to dental practices go unanswered during business hours
Industry benchmarks via Dental Economics, 2026 ↗dentists are worried about recruiting and keeping staff
ADA Health Policy Institute, 2025 ↗of dental appointments end in a no-show (reported range across the US: 5–38%)
International Journal of Dentistry, 2025 ↗Live in three steps
Connect
Add Azars to your practice software and forward your phone line. No new hardware, no IT project.
Teach
Azars learns your hours, dentists, treatments, prices and booking rules. You review everything before it talks to a patient.
Go live
Azars answers calls, texts and chats around the clock. You see every conversation and can step in at any time.
Azars does what your
front desk does
Every call answered
- Picks up 24/7, with no hold time
- Speaks 7 languages by voice and 51 by text
- Routes patients to the right location
- Hands urgent cases to your team straight away
Books, moves and cancels
- Books straight into your schedule
- Fills gaps from cancellations
- Online self-scheduling for patients
- Follows your provider and chair rules
Patients arrive ready
- Collects demographics before the visit
- Sends and chases intake forms
- Updates medical history
- Writes it all back to the patient record
Insurance checked before the chair
- Verifies insurance and eligibility
- Flags coverage issues early
- Explains to patients what's covered
- Follows up on pre-authorisations
Billing questions, handled
- Answers balance and statement questions
- Takes payments by text link
- Sets up payment plans you approve
- Logs every conversation
Fewer empty chairs
- Sends reminders to cut no-shows
- Recalls patients overdue for a cleaning
- Brings lapsed patients back
- Follows up on unscheduled treatment
Referrals that don't get lost
- Manages referrals in and out
- Chases specialists for updates
- Keeps patients informed
- Coordinates before and after the visit
Every question, answered right
- Opening hours, parking and prices
- Pre- and post-treatment instructions
- Knows each of your locations
- Writes notes back to the record
Just add Azars
as a user to your
practice software
No IT project. Azars logs in like a new team member and works in the tools you already use.
The difference Azars makes
One practice manager.
One Azars.
Azars learns how your
practice works
Built for patient trust
What are missed calls
costing your practice?
An estimate from the numbers you enter, not a guarantee.
Simple pricing
- Every call, text, email and chat
- All front-desk workflows
- Works inside your practice software
- Analytics and reporting
- 24/7 support
Patients reach Azars
📞 by phone
💬 by text
✉️ by email
🌐 by web chat
📅 by online booking
📞 by phone
💬 by text
✉️ by email
at any time, in their language
Questions practices ask us
Does Azars sound like a robot?
No. Azars speaks in a natural voice, in 7 languages, and keeps the conversation short and friendly. The best way to judge is to hear it: book a demo and we'll put you on a live call.
What happens if Azars can't answer something?
It hands over to your team with a short summary of the conversation, so the patient never has to repeat themselves. It never guesses.
Can patients still speak to a person?
Always. Patients can ask for a member of your team at any point, and urgent calls follow the rules you set, like transferring straight to the practice or an on-call dentist.
Does Azars give clinical advice?
No. Azars only shares information you've approved, such as your opening hours, prices and aftercare instructions. Anything clinical goes to your team.
Which practice software does it work with?
Dentally, SOE, R4, Dentrix, Open Dental and Eaglesoft. Using something else? Tell us and we'll let you know.
How long does it take to set up?
Most of the setup happens on day one: we connect your software and phone line, then Azars learns how your practice works. You review everything before it goes live.
Is patient data safe?
Patient data is only used to run your front desk, and never to advertise. We'll walk you through exactly how we protect it in your demo.
How much does it cost?
$1,000 per location per month, with every front-desk workflow included. Book a demo and we'll show you what it saves your practice.
Stay ahead of the practice down the road. Hire Azars.
Or call Azars now on 07451 278777